BYD owners in Malaysia can now book their servicing and repair appointments through the OneGo app—an all-in-one digital service booking platform by its brand distributor Sime Motors, offering them a more seamless aftersales experience.
Through this app, owners can check out real-time appointment availability while being able to choose their preferred service centre and service advisors without the need to make a phone call or leave a message.
Service Your BYD from One Single App
This service was introduced to streamline the servicing experience by eliminating the manual booking and confirmation process while at the same time providing real-time appointment availability and minimising contact points for a seamless, more efficient servicing.
To start using the app, owners can select their registered vehicles, enter the current mileage, and include specific notes for the technical team. A confirmation email, with complete details of the scheduled visit, provides additional peace of mind.
Once their confirmation email arrives, BYD owners can add their service appointment to Apple or Google Calendar with a single tap. Owners can also check upcoming bookings, reschedule when plans change and review their last service date in the app.
RM50 Service Discounts for all BYD Owners
In conjunction with this introduction, BYD Sime Motors is giving away service discounts worth RM50 for BYD owners who book their servicing or repair appointments via the OneGo platform, running from Nov 2 to Dec 31, 2026.
“At Sime Motors, we believe that a premium ownership experience extends well beyond the vehicle handover. As our customer base grows, we remain committed to strengthening our aftersales capabilities to amplify smart care for electric vehicles.
“Digital solutions that prioritise BYD owners’ unique requirements and convenience ensure that each one has the opportunity to enjoy a seamless, reassuring journey throughout the vehicle’s lifetime,” said Jeffrey Gan, Managing Director, Southeast Asia, Sime Motors.
